We partner with you to ensure that you have the most effective organization structure and supporting elements to get the business results that you desire.
Your structure not only has to support business for today, but also business growth for tomorrow. Our approach aims to enable seamless collaboration and execution on an enterprise level for your organization. We design structure that focuses on effectiveness, efficiency and clear lines of accountability. Although we consistently apply organizational design best practices, we understand that one size does not fit all.
This is the reliable process that we typically like to apply to all of our organization consulting efforts for you, which we call The Nextgen Way
| Define |
Define and Agree on Scope, Approach & Project Plan with Client. Identify Roles & Responsibilities. Schedule accessible time with client stakeholders. |
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Assess & Measure
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Collect Data and Conduct As- Is Assessment using Nextgen People Organization Analysis Model (later in project approach) & Lean Six Sigma Tools including Value Stream Mapping. (Interviews, Kaizen, Focus Groups, VOC Surveys), etc. |
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| Benchmark
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Benchmark with other municipalities regarding effective approaches to the business (e.g., Permitting Process); Best in class Technology used; etc. |
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| Conduct Gap Analysis |
Compare As- is Current State to benchmarked organizations, best practices and Voices of Customers & Staff to identify gap between current & desired future state. |
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| Recommendation & Timing
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Make recommendations applying the Nextgen People Organization Analysis Model (later in project approach) regarding Future State, To- Be process maps, roadmap and appropriate timing. |
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Verification
| Verify with you, the client that the Future State and proposed timing aligns with their desires (culture, investment, etc.) and adjust as needed. |
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Final Report
| Finalize project report to include Final Recommendations, Roadmap & Timing, Metrics & Evaluation Dashboard and Training Plan. |
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Implementation
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Implementation is the most important step, making positive change happen. We will be there to guide or make the right steps within your organization to sustain the success of the change. |
